deathpixie: (grr)
Rossi ([personal profile] deathpixie) wrote2007-11-29 11:48 am
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HAAAATE

If someone says the word "Blackberry" to me again today, I'm going to break out in hives.

No, the IT guy still hasn't showed. Bastard.
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deathpixie: (grease in the wheels of justice)

[personal profile] deathpixie 2007-11-29 05:16 pm (UTC)(link)
Not mine, unfortunately - Jane's. The lawyers got issued with new BBs Tuesday, IT guy was supposed to be here yesterday to sync them up and everything, and Jane had to leave without either of hers - the new or the old. Which means she's effectively been cut off from work all day, and very cranky as a result.

I've managed to get it synced up myself, and it's currently in a package, awaiting the courier. Because the IT guy who was promised to attend still hasn't show up.

So much hate for our IT department right now. Bib was threatening them with a word to their Director this morning. Since they're a government department and don't actually have the normal complaints measures.

[identity profile] redhawk.livejournal.com 2007-11-29 05:18 pm (UTC)(link)
Speaking as a former IT guy, I'd have to say this:

That sounds like "I had every intention of going to synch up the Blackberries but then I got ambushed/sidetracked by something serious and couldn't get away".

I could be wrong, but it's possible.

deathpixie: (warrior woman)

[personal profile] deathpixie 2007-11-29 05:32 pm (UTC)(link)
Ah, but you'd call to tell the client you weren't coming, wouldn't you? You wouldn't say "someone will be there in half and hour" and then nothing. *growls* I'll calm down by this afternoon, I've just wasted several hours on this crap, not to mention a l8unch hour yesterday.

[identity profile] redhawk.livejournal.com 2007-11-29 05:33 pm (UTC)(link)
You don't always get that chance, though.

I mean, you try to, but ...

Or - it's possible your IT people are asshats.

I'm guessing.

[identity profile] indiana-j.livejournal.com 2007-11-29 05:39 pm (UTC)(link)
Yeah, any tech guy that doesn't show up for a day and a half and counting? Sucks. Any IT department that continues to lie (because, really, that's what they're doing at this point) sucks. I hope their Director gets an earful.

[identity profile] frito-kal.livejournal.com 2007-11-30 01:39 am (UTC)(link)
Nth-ing. I do blackberry support. (I HATE THEM THEY ARE EVIL EVEN IF I LOVE MINE) and frankly? Your tech guy's a jackass.

It's a customer support position as well as a technical one, and it takes 2 minutes to dash off an email that says "We had an emergency outage and can't take care of you guys today, I'll call as soon as we can."

The kind of tech guys who don't are also the ones who think all their users are complete and utter retards simply because they don't work in IT.
deathpixie: (Default)

[personal profile] deathpixie 2007-11-30 03:30 am (UTC)(link)
The scary thing? I ended up 'fixing' it. I think. *fingers crossed* Here's hoping the courier company doesn't 'lose' it.

[identity profile] frito-kal.livejournal.com 2007-11-30 03:31 am (UTC)(link)
Oh, yeah, your tech guy's a jackoff. If it's something that easy to fix....
deathpixie: (Default)

[personal profile] deathpixie 2007-11-30 03:34 am (UTC)(link)
Basically had to switch off the wireless syncing function and let it sync with the desktop, then turn the function back on again. Presto, personal address book and calendar. *headdesks* And I've never touched a Blackberry before in my life - this is from the two hours on the phone with the helpdesk yesterday.
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