And here I am...
Sep. 21st, 2005 06:24 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
deathpixieAt work, and it looks like it could be quiet, if for the sole reason our phone switchboard has blown up.
Erk.
Usually what happens is when the day reception staff leave at 5, they switch over the phones to our side of things in the back office - every call comes through our phones. Only, tonight they didn't, and when the handy "I do everything" guy Kenny was there trying to fix it, everything just went down totally. They're trying to fix it now.
This could be a real problem, given people still need to report deaths to us, and the only number they have is the main one that goes through the switch. Still, I'm not a technician, and this is so not my problem, although I'll be dealing with the rather annoyed people when they do manage to get through...
Hmm, might call the Alfred and give them a direct number - I'm waiting on a call for the undertakers in two matters.
Edit: Phones fixed now, yay. Means less stress in the long run...
Erk.
Usually what happens is when the day reception staff leave at 5, they switch over the phones to our side of things in the back office - every call comes through our phones. Only, tonight they didn't, and when the handy "I do everything" guy Kenny was there trying to fix it, everything just went down totally. They're trying to fix it now.
This could be a real problem, given people still need to report deaths to us, and the only number they have is the main one that goes through the switch. Still, I'm not a technician, and this is so not my problem, although I'll be dealing with the rather annoyed people when they do manage to get through...
Hmm, might call the Alfred and give them a direct number - I'm waiting on a call for the undertakers in two matters.
Edit: Phones fixed now, yay. Means less stress in the long run...
