Nth-ing. I do blackberry support. (I HATE THEM THEY ARE EVIL EVEN IF I LOVE MINE) and frankly? Your tech guy's a jackass.
It's a customer support position as well as a technical one, and it takes 2 minutes to dash off an email that says "We had an emergency outage and can't take care of you guys today, I'll call as soon as we can."
The kind of tech guys who don't are also the ones who think all their users are complete and utter retards simply because they don't work in IT.
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Date: 2007-11-30 01:39 am (UTC)It's a customer support position as well as a technical one, and it takes 2 minutes to dash off an email that says "We had an emergency outage and can't take care of you guys today, I'll call as soon as we can."
The kind of tech guys who don't are also the ones who think all their users are complete and utter retards simply because they don't work in IT.