Jul. 16th, 2003

deathpixie: (pixie)
Three days in Appeals and I've managed to alienate the only printer available. Which is irritating, since I have a bunch of work I could be doing, but requires a working printer to do. Even more irritating, the techie guy was here not half an hour ago on other business and told me to call someone else, and now they're going to refer the matter back to him any way.

It didn't help that the person I spoke to treated me like an imbecile:

"Well, our systems show there's nothing wrong with it".

"There's nothing printing."

"There should be."

"There _isn't_. I've been trying for the last hour. There is nothing coming out of it and it's not processing data." *grinding teeth*

"Are you sure you're using that printer?"

"Yes.It's the only one we have that prints Courtlink. Only it isn't." *pictures the IT guy's bloody death*

*sighs*

I did a tour of the call centre that handles most of the enquiries relating to us this morning. They do a lot of other things to, like processing the speeding and traffic light camera films, identifying number plates for those matter, data entry of all the infringements the police issue (imagine doing nothing all day but deciphering police handwriting!), process payments (in a high-security glassed-off section even our tour guide doesn't have access to), and a bunch of administration tasks like the mail. I learned two things from the whole experience: 1) the Tenix people are a hard-working lot and we should forgive them the occasional stuff up since they deal with upwards of 3000 calls a day; and 2) I would rather stab out my eyes with a rusty paperclip than work there.

And speaking of eyes...

Thoughts on last night's Buffy episode  )

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