INFOSEEK: Word selection issues

[deathpixie]

Alvin's done it again. For some reason, in Word, whenever he tries to point and click on a part of a document, he winds up selecting entire paragraphs instead of moving the cursor. I can't work out what he's done - obviously he's hit something on the keyboard by accident to turn this on and I can't find out what it was - and I'm not going to retype every email he does. Help?

Edit: I swear to god I'm going to smash that computer of his - Sonia went in to look at it and it's fine now. Arghgkanweoiashdnflwh.

Comments

[nute.livejournal.com]

1) Unplug the mouse and plug it back in.

2) Save work, reboot computer.

3) If problem persists, check Alvin's age. If age > 60, what's he doing using a computer?

[deathpixie]

1) Mouse replaced, not the issue;

2) Not an easily achieved option with the amount of stuff he has open on there atm;

3) Using it as per his work requirements, regardless of his age. Believe me, I agree with you, but since he must use one, he is and argh damnit fuck argh. I don't even know how he manages this stuff.

[pollymel.livejournal.com]

is if holding down the shift key, and why does if not undo?

[deathpixie]

See edit - wasn't the shift key, since I wasn't touching it and it was doing it to me, but whatever it was, it's stopped by itself.

[frito-kal.livejournal.com]

Sonia went in to look at it and it's fine now. Arghgkanweoiashdnflwh.

That is Murphy's Law of IT. The computer will break. But before you call for the next level of support, it will fix itself so that you look crazy.

[nute.livejournal.com]

That happened to me this morning.

Email to IT: Hey, you berks! The web approval process is down and I can't get even an error message when I refresh the page!

Two minutes later, page pops up. Interminably slow.

Second email: Belay the last. Now web approval process is incredibly slow. Did we swap out our servers for a Commodore 64 with a cassette drive while I was not looking?

Two minutes later, productivity resumes.

Four hours later, IT calls "Yeah, I got your emails about a problem with the web app process?"

Me: BERKS!

I have a loathe/hate relationship with half the IT department.